Refund policy
Shipping Policy
We offer free shipping within the United States.
Orders are dispatched within 2–3 business days.
Once shipped, delivery typically takes 3–7 business days within the continental U.S.
As soon as your order ships, you’ll receive a confirmation email with tracking details.
Need international shipping? Contact us at support@westbreezetravel.com and we’ll help you check available options.
Returns Policy
We offer a 14-day cooling-off period from the date of delivery.
To be eligible for a return:
Items must be unopened and unused
Items must be returned in original packaging
Return shipping costs are the responsibility of the customer without purchasing Checkout+ coverage.
To initiate a return, click here.
Warranty
Westbreeze products are covered by a 3-year warranty against manufacturing defects.
This warranty includes defects such as:
Faulty zippers
Tears caused by missing or incorrect security tacks
Other defects related to materials or workmanship
If a manufacturing defect is confirmed, return shipping and replacement costs are covered by us.
The warranty does not cover:
Normal wear and tear
Misuse or improper care
Accidental damage
Airline handling damage
Modifications or alterations
To submit a warranty claim, click here.
Damages & Issues
Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, submit a return here, and we’ll make it right.
Refunds
Once we receive and inspect your approved return, we’ll notify you of the refund status.
If approved, refunds are issued to your original payment method within 10 business days.
Please allow additional time for your bank or card provider to process the refund.
If more than 15 business days have passed since your refund was approved and you haven’t received it, please contact support@westbreezetravel.com